Site terms of use


The provisions of these regulations and the entire site apply equally to members of both sexes, and the use of masculine or feminine sex is for convenience only. This policy is intended to regulate the relationship between the site and the surfers, whether they are a private person, company, corporation or any body (“the surfer”).

Browsing and / or purchasing the Store expresses your consent to accept and act in accordance with the provisions of the Bylaws. Therefore, if you do not agree to the Part and / or any of these terms and conditions, you are requested not to make any use of the Store.

The store serves as an electronic shopping mall for the purchase of products and services by the Internet public.

Purchase of products and receipt of information

May purchase at the store aged 18 and over, who have an e-mail box with a valid credit card in Israel.

All prices in the store include VAT unless stated otherwise.

The operations performed on the site will be solely for the purpose of obtaining information and / or ordering products. The site may not be used for any other purpose.

The buyer’s order for receipt of products will be accepted provided that all the following conditions are met:

  1. Approval of the transaction from the credit company of the purchaser and / or payment has been arranged to the satisfaction of the Company.
  2. The purchaser has a personal e-mail box on the Internet, except for a transaction executed by telephone.
  3. The product is in stock.

Payment for the products

After adding the requested products to the “shopping cart”, the buyer will continue on the “shopping cart” page to the “purchase confirmation” and fill in the details, then the purchase process will end. Payment is made by credit card, PayPal  and the charge is in NIS. All the prices on the site include VAT, and the required amount will appear in the shopping cart after confirmation of the order and will include all the items ordered and the appropriate shipping fees will be specified.

Shipping policy and supply of products

The shipments will be carried out in areas within Israel and the rest of the world, which are defined in the shipping regulations (with the exception of isolated settlements, to which we will not be able to arrive)

Shipping prices are defined in the shipping policies.

The product will be sent according to the address given during the registration process by Israel Post and according to the terms of supply used there. In the event that the supply is delayed or is not possible for any reason, an alternative solution acceptable to both parties is found.

Ownership and retention of rights

The “Telepele” website contains various materials, protected by copyright, trade marks, other proprietary rights including content, images, graphics, video and sound, some of which are owned by the Company and others are owned by a third party,

And / or a surfer who performs operations in which he is not permitted to modify, publish, transmit or transmit, and use the site or part of it for derivative work or exploit the site and / or the contents of the site, in whole or in part for any purpose.

The pictures on the site are for illustration purposes only. Keep in mind that all products are handmade and as such there are slight changes between product and product and there is no product exactly the same.

It should be emphasized that there may be slight color differences between the appearance of the product in the picture and the product in reality.

Customer Service

Customer service is designed to assist in receiving the food or ordering, for any question about cost, availability, shipping and browsing the site, including hearing constructive reviews and compliments.

By phone 0545269744


Sunday-Thursday  08: 30-17: 30

Friday 09: 00-14: 00

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